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What Others Are Saying About Us |
“It's been a long time since we have been in contact, and I haven't forgotten how kind and gentle you and your staff were when we sold our house - a very difficult time. I thought about you and your staff long and hard today, when my father-in-law drove by our old house today and called and said it was once again for sale. The buyers sure didn't last long, and when Paul and I looked at the property online, we both agreed (actually three of us, since Peter was looking over our shoulders) that it looked much better when we sold even though it was in the dim light of winter.
We are enjoying our new money pit, and have done much to improve it. We have moved to the right neighborhood, and the kids and we have settled in nicely. I've even learned to navigate the wandering streets of Coon Rapids. The house is responding nicely to love, and has proved to be the perfect house for the endless entertaining I do. It flows well and meets our needs well. Thanks for being so patient with us as we discarded house after house until we found the right one.
Hope you are well, I know these have to be tough times for realtors - I've been watching houses hang on the market, and I do continue to look for people to refer to you as buyers or sellers.
Stay well and keep crafting. I've just picked up my knitting needles again and find it very comforting.”
-- Susan
“Thanks so much for helping us find our new house. You are both so knowledgeable about the industry and the local marketplace, we could just focus on the fun stuff - a house we loved! We repainted the dining room last week and are slowly figuring out what to put where - so we're getting settled in! We've already hosted the family for dinner. It was a pleasure working with you!”
-- Meghan and Matt
“Thank you so much for selling our house! Your expertise and professionalism saved us from what was becoming a very difficult situation. You did such a good job explaining to me why it needed to be priced the way it was. It was hard dealing with the particular buyers but you held it all together and made it happen. We are very happy with the return we had on the property. If only we had met you first! It is so obvious now what a good (great!) realtor can do for you.
Thank you also to your team, specifically Brianna. Brianna's optimism and pleasant demeanor helped immensely. I wasn't always an easy client but she understood why and handled me well. As I said - if you need a reference that someone can talk to, feel free to have them call me. I'll tell them how wonderful and SMART you all are.”
-- Leah and Rob
“Thank you for the great job that you and your staff did in order to sell our house. Jeff and I are very happy with the outcome. We feel that the outcome was the best that we could have gotten.”
-- Geri and Jeff
“Thanks so much for the Blockbuster gift card and microwave popcorn - what a cute and thoughtful gift! And Beth, thanks again for the pie and pasta salad, we really appreciated having some delicious food in the fridge. Hope you are both doing well!”
-- Andrea, Aaron, and Calla
“...We had such a wonderful experience and when we share the details of our experience with our family and friends everyone is amazed at the level of attention to detail your group offers - "customer service" doesn't seem like the right way to put it because everyone went so far beyond that and made us feel like something more than customers. I wanted to let you know that I gave your contact information to a colleague of mine. He and his fiancée have been looking for their first home - they don't have an agent and they've been having a difficult time. They remind me of Justin and I ( we thought of trying to tackle the home-buying process on our own and we're both SO GLAD that in the end we came to our senses and were lucky enough to find you to guide us through it!).
We've never been involved in a professional referral before, so I'm not sure if it's necessary or standard to let you know that I've recommended you - so I thought I'd drop a line to THANK YOU again.”
-- Amy and Justin
“Beth, Kami, Brianna and Eisa, Thank you for all your help in our buying/selling process. We are so very happy with the outcomes, and appreciate how pleasant the process was! If any of you find yourself in our new neighborhood, stop by!”
-- Meghan and Bruce
“Though it may be a little late (you know how the first few months at home-owning go), we wanted to be sure to thank you for all that you've done for us! We really enjoyed working with you and are so happy with the results - slowly, but surely, we're making this house our own!!”
-- Eric and Jenia
“Thanks so much for all of your insight, sensitivity, and hard work in assisting our transition back to Minnesota. It's a crazy time, but we managed to get it all done and get Henry in school on time! Keep in touch!”
-- Ace, Curt and Henry
“I want to thank you for all the good work that you have done for me over these 5+ years with my house. I'm not sure I can adequately thank you for all the time you spent with me BEFORE I even bought that house. And your patience during that ambling stands next to your great skill in getting my house sold at a speed I did not think was possible. I hope you will find good use for this Montana textile and enjoy the stories behind its production. Please also extend huge thanks to Kami, Brianna, and Eisa - they are a fantastic crew! Best to all of you!”
-- Sarah
“Dear Beth and Staff, I want to thank you and your staff for the wonderful work you did on selling my parents house on Lafond. What a long road it was. I am guessing you are as relieved as I am that this deal is done and the house has sold. The patience you had with my questions and putting up with my sometimes desperate and less than positive attitude is very much appreciated. Brianna and you were very open to my questions and always called or emailed me back in a timely fashion, something I very much looked forward to when we signed up back in October of 2004. We definitely picked the right agency with the right credentials and understanding for this job. If you ever need a reference, put me down. I am more than willing to give a great review. I will also keep you on file so down the road (years) when Shelly and I get ready to sell our house, we will give you a ring. Once again, thank you for everything you did in making this sale possible.”
-- John
“Thank you so much for all you have done for us! Thank you for your support and guidance throughout our home-buying experience. Many thanks for your thoughtfulness and generosity-from answering all my phone inquiries to the handyman to the helpful literature (faithfully read the weekly before you move steps!) to the popcorn and video...the list goes on and on... You provided excellent service and made us excited to be here. What a comfort to know that you were always right on top of everything. Our family thanks you for helping us come home.”
-- Mardee, Doug, Ellee, and Sam
“First of all, Beth. I can not tell you how helpful you were to Bryan and I. I so appreciate your patience, understanding, and allowing us the time for "shock value" sometimes to set in. Your gentle talks were what we needed to hear-yet we always left the conversation with complete trust in you, and appreciated your honesty. Your professionalism, knowledge, and warmth was not only needed, but welcomed. Kami, you are simply fabulous! Thank you for everything, including our talks (when we saw this house for the second time, when the offer came in and during the negotiating process and for the push to get us to pack). Calling to just check in was a wonderful touch, and made us feel like we were always on the front burner. Eisa, your virtual tours were great; Bryan, the computer engineer, was even impressed. Thank you for changing all our utilities and for your kind voice on the other end of the line. Collette, thank you for validating that our feelings about selling our house and the emotional ties that come along with that are normal, having someone to chat with and follow up on things so quickly was so appreciated, you are a wonderful asset to the team! All of you have this whole thing down pat, you all compliment each other and not once did we feel as though it was a production line of buying and selling, but rather we had to remind ourselves that you had other clients. All of the personal touches (the flowers, the new house cards, the handyman...everything) was so nice and put a pretty red bow on an already beautifully wrapped package. We will always recommend you and simply think anyone would be crazy if they did not us the Beth Richardson and Co. as their realtors (and again-we are high maintenance people so an A+ coming from perfectionists means something).”
-- Sarah and Bryan
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